Live Chat Agent

We are seeking a motivated Live Chat Agent to join our remote support team and help customers by delivering fast, friendly, and accurate assistance through our live chat platform. As a Live Chat Agent, you will be the first point of contact for our customers, handling inquiries in real-time. You will provide product and service information, resolve issues efficiently, and ensure a positive experience for every customer interaction. Responsibilities; - Maintain detailed and accurate records of interactions in the system. - Troubleshoot and resolve customer issues or escalate them when necessary. - Contribute ideas for improving customer support and processes. - Respond to customer inquiries through live chat in a timely and professional manner. Qualifications; - Excellent written communication skills with a friendly, professional tone. - Strong problem-solving skills and attention to detail. - Ability to multitask and manage multiple chat conversations. - Proficiency with computers and web-based applications.